GitHub confirmed that they resolved the issue on their edge servers.
Posted Jun 02, 2026 - 18:57 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 29, 2026 - 08:04 UTC
Update
We are monitoring the issue with GitHub's servers.
Posted May 26, 2026 - 11:37 UTC
Identified
We have traced this to an upstream GitHub issue affecting git data transfer. Connections to GitHub establish normally (DNS, TCP, and TLS are healthy), but transfers stall mid-stream, producing very slow clone and fetch speeds, HTTP/2 stream cancellations, or checkout steps that hang for several minutes. This is occurring across multiple regions and is not specific to Ubicloud infrastructure. The behavior is being reported and tracked by others in the GitHub community here: https://github.com/orgs/community/discussions/196638. We will continue to monitor and update as GitHub addresses the underlying problem.
If you need to mitigate in the meantime, the following can help on affected jobs: shallow clones (fetch-depth: 1), forcing HTTP/1.1 (git config --global http.version HTTP/1.1), and adding retry logic around the checkout step.
Posted May 26, 2026 - 11:06 UTC
Investigating
We are investigating reports of slow or failing git checkout and git fetch steps on Ubicloud GitHub Actions runners. Jobs may stall, run very slowly, or time out during the checkout step. We are working to confirm the source.
Posted May 26, 2026 - 11:02 UTC
This incident affected: GitHub Actions Service (GitHub Actions).