This page displays only the major incidents affecting our services globally. If you're experiencing an issue not listed here, please contact us via support@ubicloud.com
Compute
Operational
90 days ago
100.0
% uptime
Today
PostgreSQL
Operational
90 days ago
99.98
% uptime
Today
GitHub Actions Service
Operational
90 days ago
100.0
% uptime
Today
Ubicloud Runners
Operational
90 days ago
100.0
% uptime
Today
Ubicloud Cache
Operational
90 days ago
100.0
% uptime
Today
GitHub Actions
Operational
GitHub API Requests
Operational
GitHub Webhooks
Operational
Networking
Operational
90 days ago
99.98
% uptime
Today
Web Console
Operational
90 days ago
100.0
% uptime
Today
Kubernetes
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
GitHub confirmed that they resolved the issue on their edge servers.
Jun 2, 18:57 UTC
Update -
We are continuing to work on a fix for this issue.
May 29, 08:04 UTC
Update -
We are monitoring the issue with GitHub's servers.
May 26, 11:37 UTC
Identified -
We have traced this to an upstream GitHub issue affecting git data transfer. Connections to GitHub establish normally (DNS, TCP, and TLS are healthy), but transfers stall mid-stream, producing very slow clone and fetch speeds, HTTP/2 stream cancellations, or checkout steps that hang for several minutes. This is occurring across multiple regions and is not specific to Ubicloud infrastructure. The behavior is being reported and tracked by others in the GitHub community here: https://github.com/orgs/community/discussions/196638. We will continue to monitor and update as GitHub addresses the underlying problem.
If you need to mitigate in the meantime, the following can help on affected jobs: shallow clones (fetch-depth: 1), forcing HTTP/1.1 (git config --global http.version HTTP/1.1), and adding retry logic around the checkout step.
May 26, 11:06 UTC
Investigating -
We are investigating reports of slow or failing git checkout and git fetch steps on Ubicloud GitHub Actions runners. Jobs may stall, run very slowly, or time out during the checkout step. We are working to confirm the source.
May 26, 11:02 UTC