Ubicloud - Increase in timeouts for some unauthenticated users – Incident details

All systems operational

Show current status

Increase in timeouts for some unauthenticated users

ResolvedDegraded performance1 hour 56 minutes

Affected

GitHub Actions Service

Operational from 10:36 AM to 11:20 AM, Degraded performance from 11:20 AM to 11:56 AM, Operational from 11:56 AM to 12:32 PM

GitHub → API Requests

Operational from 10:36 AM to 11:20 AM, Degraded performance from 11:20 AM to 11:56 AM, Operational from 11:56 AM to 12:32 PM

  • ResolvedUTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

  • MonitoringUTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  • UpdateUTC

    The degradation affecting API Requests has been mitigated. We are monitoring to ensure stability.

  • UpdateUTC

    We've identified a problematic component and are working to redeploy it.

  • UpdateUTC

    API Requests is experiencing degraded performance. We are continuing to investigate.

  • InvestigatingUTC

    We are continuing to investigate degraded performance primarily for unauthenticated users.