Ubicloud - Account creation failures – Incident details

Account creation failures

Resolved
Degraded performance
Started about 2 years agoLasted 32 minutes

Affected

Web Console

Degraded performance from 9:02 AM to 9:34 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    Our email service provider is currently having problems (https://status.postmarkapp.com/notices/5jmmv4cyfqboak2v-service-issue-outbound-smtp-sending-issues) with outgoing emails, causing operations that involve email sending to fail. We're actively working on an alternative solution.