Ubicloud - Elevated reports of pulling images from GitHub Container Registry (ghcr.io) – Incident details

All systems operational

Elevated reports of pulling images from GitHub Container Registry (ghcr.io)

Resolved
Degraded performance
Started about 1 year agoLasted 6 hours 57 minutes

Affected

Ubicloud Runners

Degraded performance from 5:15 PM to 12:13 AM

Updates
  • Resolved
    UTC
    Resolved

    We have been unable to reproduce the issues with repeated speed tests for an hour. Marking as resolved: please write to support@ubicloud.com if you are encountering sustained issues.

  • Monitoring
    UTC
    Monitoring

    Recent tests show that connectivity with ghcr.io is fast once more. We will continuing monitoring the situation, and if we confirm continued function, will resolve the incident.

  • Update
    UTC
    Update

    We have reproduced the issue on virtual machines from other cloud providers. Several other platform providers have reported active incidents with ghcr.io, primarily affecting European clients.

  • Investigating
    UTC
    Investigating

    We've received several reports of degraded performance when pulling Docker images from ghcr.io. Our team is currently investigating the issue.