Ubicloud - Increased job queue times in Ubicloud runners – Incident details

All systems operational

Increased job queue times in Ubicloud runners

Resolved
Degraded performance
Started 10 months agoLasted 3 hours 30 minutes

Affected

Ubicloud Runners

Degraded performance from 1:37 PM to 5:07 PM

Updates
  • Resolved
    UTC
    Resolved

    Our provisioning times are back to normal.

  • Monitoring
    UTC
    Monitoring

    We've mitigated the issue and are actively monitoring the results. Queue times have started to improve, but due to the high load caused by the incident, some delays are still expected. We’ll share another update once everything is fully resolved. Thank you for your patience.

  • Investigating
    UTC
    Investigating

    Ubicloud runners are currently experiencing a partial outage, resulting in high queue for job requests. We are investigating the incident.