Ubicloud - Issues with Postgres databases – Incident details

Issues with Postgres databases

Resolved
Partial outage
Started 8 months agoLasted 25 minutes

Affected

PostgreSQL

Partial outage from 11:58 PM to 12:24 AM

Updates
  • Resolved
    UTC
    Resolved

    We believe all errata at this point to be resolved. There are some clear causes and room for improvement, mostly in graceful degradation in some metrics components. Please write in immediately if anything is out of place. Our apologies.

  • Update
    UTC
    Update

    The problem was a fault in monitoring. The reporting is improving, we're watching for any systems that have been negatively affected. There may be some extra false positive restarts in this time.

  • Investigating
    UTC
    Investigating

    We're currently investigating. Provisioning affected, as is responsiveness to failures. False positives may also cause additional downtime. We will keep you posted.