Ubicloud - Occassional DNS Resolution Failures – Incident details

All systems operational

Occassional DNS Resolution Failures

Resolved
Degraded performance
Started 7 months agoLasted 1 hour 34 minutes

Affected

PostgreSQL

Degraded performance from 9:15 PM to 10:50 PM

Compute

Degraded performance from 9:15 PM to 10:50 PM

Networking

Degraded performance from 9:15 PM to 10:50 PM

Kubernetes

Degraded performance from 9:15 PM to 10:50 PM

Updates
  • Resolved
    UTC
    Resolved

    Caused by a DDOS attack against Hetzner and its mitigation routines. We will be diversifying our DNS upstreams in the future.

  • Identified
    UTC
    Identified

    DNS queries can fail sporadically, linked to a UDP-related fault at Hetzner https://status.hetzner.com/incident/5e901309-0873-42af-90c5-84f38304f592 We're monitoring and looking to work around this issue.