Ubicloud - Service Disruption in the US region due to networking outage – Incident details

All systems operational

Service Disruption in the US region due to networking outage

Resolved
Operational
Started 4 months agoLasted 7 hours 1 minute

Affected

PostgreSQL

Operational from 5:10 PM to 12:11 AM

Compute

Operational from 5:10 PM to 12:11 AM

Networking

Operational from 5:10 PM to 12:11 AM

Kubernetes

Operational from 5:10 PM to 12:11 AM

Updates
  • Resolved
    UTC
    Resolved

    All customers have been migrated from affected hardware. If you notice anything out of place, email support@ubicloud.com

  • Update
    UTC
    Update

    We experience problems in a subset of the underlying hardware, we are working with the provider to address these issues.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating and working on fixing the problem.